RA Salon policies and reminders can be found here. Please keep in mind all of our policies are in place to make your experience the best it can be. We value all of our customers and appreciate you following the policies of our business.
no show/LATE CANCELLATION policy
All New Guests to the salon need to put a credit card number down on file. They will not be charged a deposit upon booking a reservation.
Kindly provide 36 hour advanced notice before any change to your session or rescheduling a time slot. Failure to provide 36 hour notice will result monetarily in 50% of the session fee value. Based on the current laws and regulations, any falsely reported session fees to the charged credit card company as fraudulent will result in additional fees and future refusal of sessions.
Emergency Situations: There is an exemption to this policy if clients need to change their appointment or cancel due to emergency or physical sickness.
ALL TRANSACTIONS ARE PAPERLESS TRANSACTIONS
Receipts are attained via email or text message due to COVID. We have gone completely paperless. All transactions are recorded through video surveillance.